How do I use my Booking Guarantee credit?


On approval of a claim, will credit your account with the deposit amount and the additional US$50 credit, both of which can be used towards deposits of future bookings on

Credit will be applied to your account which is identified by the e-mail address used to process your initial booking. In order to use credit simply log onto and make a booking using the same e-mail address. Your credit will automatically apply to your booking once you confirm the reservation. Credit cannot be applied to a booking made using a different e-mail address.

Credit is only valid for bookings made online at and must be used within 6 months from the date the credit is applied to your account.

Credit only applies to accommodation booking deposits; it cannot be used against other charges on including booking fees or other purchases.

Har du flere spørgsmål? Indsend en anmodning



We are committed to providing you with the best customer service, 24 hours a day, 7 days a week.

Call us at: +353 (0) 1 5245800

Drevet af Zendesk