What is your booking process?

  • If you are contacting us 6 weeks or more before your arrival date:


When we find a suitable hostel for your group, we will send you an offer with the details. To confirm your reservation, you must pay a 15% deposit. We will then request the remaining balance 6 weeks prior to your scheduled arrival date to secure your rooms.


  • If you are contacting us Less than 6 weeks to your arrival date:


To confirm your reservation 6 weeks or less to your arrival date, you will be required to pay the full balance upon booking.

Have more questions? Submit a request



We are committed to providing you with the best customer service, 24 hours a day, 7 days a week.

Call us at: +353 (0) 1 5245800
E-mail: customerservice@hostelworld.com

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