Simply download our app, make a booking and 14 days before arrival you'll be added to the chat. 

To use the hostel and city chat features, please ensure you log in using the same account details you used to make the booking. Also, make sure you are using the latest version of the Hostelworld app and enable 'Social' by going to Account > Settings > Privacy Preferences. you will be automatically added to the chat once you have opted into the social features.