What is a Non-Flexible Booking?

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If you choose to make a Non-Flexible Booking and you cancel your booking then, regardless of how much notice you give, DEPOSITS AND BOOKING FEES WILL BE NON-REFUNDABLE.

If you don't select a Standard Flexible Booking option, your booking will be considered to be a Non-Flexible Booking.

Non-Flexible Booking customers should note that, even though your deposit and booking fee will be non-refundable in any event, you must give the amount of notice stipulated by the travel services provider in its cancellation policy, in order to avoid being charged an additional payment for a no- show or late cancellation.

Note: If you selected neither the Standard Flexible Booking option nor the Non-Flexible Booking option, your booking will automatically be deemed a Non-Flexible Booking.

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