Why is my nationality not included on the drop down menu on the enter details page?

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For legal reasons, Hostelworld.com does not currently facilitate bookings for accommodation or other travel products by nationals of Cuba.

If you are a national of Iran, Syria, Sudan or North Korea, in order for us to facilitate your booking you must confirm to Hostelworld.com that your credit card is not issued through one of these countries and that you are not present in one of these countries at the time of your booking.

This has been a difficult decision for us, but unfortunately, it is beyond our control owing to new regulations which Hostelworld.com needs to adhere to by law. We sincerely hope that at some stage in the future we will be able to assist you again in your travel arrangements.

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24/7 CUSTOMER SERVICE

We are committed to providing you with the best customer service, 24 hours a day, 7 days a week.

Call us at: +353 (0) 1 5245800
E-mail: customerservice@hostelworld.com

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