Is the deposit refundable in the event of a cancellation?

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No, as per our Terms and Conditions, the deposit is non-refundable.

However, if you have made a Free Cancellation Booking, which you cancelled through your Hostelworld account within the period of notice required by the travel services provider, the deposit will be refunded.

If your booking is a Standard Flexible Booking, and is cancelled within the period of notice required, the deposit will not be refunded but credited back to your Hostelworld.com account in US Dollars for use on a future booking through us.

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