Manage a Booking

Cancel a booking

• Hostelworld Cancellation Policy
• Is the deposit refundable in the event of a cancellation?
• If I cancelled my booking soon after making it, do I get the deposit refunded?
• Transportation issues – cancelling or changing a booking

Change a booking

• How do I change my booking?
• If I cancel one night of the booking after check-in do I get refunded?
• If I want to change my booking and I have already checked into the property, can the deposit be deducted from my remaining stay?

Account FAQs

• Where is my booking?
• What is My Account?
• How do I become a member?
• How do I change my account email address?
• Some of my bookings are not displayed in my account
• I entered the wrong email (or a typo), how do I log into my account?
• See all 10 articles

Password Queries

• How do I change my account password?
• I have forgotten my password, how can I get it?