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Cancel a booking
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Change a booking
Account Q's
Account FAQs
- Why can’t I see my bookings in my hostelworld account?
- How do I become a member?
- How do I change my account email address?
- I entered the wrong email (or a typo), how do I log into my account?
- Logged in with Apple ID - missing bookings
- How do I change add a profile picture to my account?
Vouchers FAQs
Password Queries
FAQs
Top Questions
- How do I log in to my account?
- How do I make a booking?
- How do I cancel a booking?
- How do I download the app?
- Can you resend my confirmation?
- How do I get an Invoice?
All Other Queries
Hostel and City Chats
Hostelworld Mobile Apps
Making a Booking
- Is Hostelworld.com a secure site?
- What are the differences between the booking types/rates
- Hostelworld Charges Explained
- I got an error while waiting for the Confirmation page to come up, what do I do?
- Can I make full payments online?
- Why was I charged directly from the hostel when I only gave card details to Hostelworld?
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Non-Refundable Bookings
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Booking Guarantee
Room Types
- What is a private room?
- What does ensuite mean?
- What is a tent?
- What are dorm rooms?
- What is a twin room?
- What is a double private room?