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  1. Hostelworld Help Centre
  2. Making a Booking
  3. Making a Booking

Making a Booking

  • Is Hostelworld.com a secure site?
  • What are the differences between the booking types/rates
  • Hostelworld Charges Explained
  • I got an error while waiting for the Confirmation page to come up, what do I do?
  • Can I make full payments online?
  • Why was I charged directly from the hostel when I only gave card details to Hostelworld?
  • The property charged my card
  • When will I be charged the balance on my booking?
  • Are taxes included in the total amount?
  • Can guests share the same bed?
  • How do I download the app?
  • How do I book with children?
  • Do properties have age restrictions?
  • How do I book for a Group?
  • How can I contact the property before I make my booking online?
  • Understanding taxes and charges on your Hostelworld booking
  • If I book with a debit card do I have to do anything before arrival?
  • Are there any countries where I cannot book accommodation or other travel products?
  • Why is my nationality not included in the drop down menu on the enter details page?
  • I have a debit card but cannot seem to make a booking.
  • What credit/debit cards do Hostelworld accept?
  • Rooms 4 Refugees – Supporting those fleeing Ukraine
  • Thank you for your feedback!

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