Once you make a booking, you will be added to the chat 14 days before your trip begins. To access the chat, turn on 'Social' by going to Account > Settings > Privacy Preferences. Your access to the chat will end 72 hours after your departure date.
Articles in this section
- How do I join the hostel chat?
- How long do I have access to a chat for?
- Can I add a travel companion to a hostel or city chat?
- Can I enter the chat if I didn't make my booking via Hostelworld?
- Why isn’t my chat loading?
- Why can't I see a chat in my Hostelworld app?
- How To Report Inappropriate Messages In The Chat Feature
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