Cancel your booking
Cancel a booking
Change your booking
Change a booking
- How do I make a booking?
- How do I cancel my booking?
- Can you resend my confirmation?
- How do I log into my account?
- Can I pay cash on arrival?
- What is a Standard Flexible Booking?
All Other Queries
Making a Booking
- How do I book with children?
- How do I book for a group?
- How can I contact the property before making my booking online?
- Do properties have age restrictions?
- Is Hostelworld.com a secure site?
- I got an error while waiting for the confirmation page to come up, what do I do?
Work with us
Standard Flexible Booking
- What is a private room?
- What does ensuite mean?
- What is a tent?
- What are dorm rooms?
- What is a twin room?
- What is a double room?
- ISIC: How do I claim my US$5 free credit using my ISIC card?
- ISIC: When will I receive my ISIC free credit?
- ISIC: How long is my ISIC free credit valid for?
- ISIC: I’m trying to sign up for a Hostelworld account using my ISIC card. Why am I getting an error message saying my username is not unique?
- Why am I receiving error messages saying ‘Enter a valid ISIC Card Number’ or ‘Enter a valid Cardholder Name’?